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1. Introduction
Vyvo ("we", "us", "our") is committed to protecting the privacy of users of our product, the VAI OS and its assistant "Life CoPilot", including device integrations such as smartwatches, mobile apps, and other connected hardware (collectively the "Services").
This Privacy Policy describes what information we collect, how we use and share it, how we manage device integrations, the encryption and token-based protection (Data NFTs) that we employ, and your rights. By using the Services, you agree to the practices described in this policy.
2. Scope
This policy applies to all users of VAI OS across websites, mobile apps, smartwatches, and third-party Marketplace (MCP) integrations.
3. Information We Collect
3.1 Information You Provide
- Account information: name, email, phone, profile details.
- Device registrations and identifiers (e.g., smartwatch ID, Bluetooth IDs).
- Voice and text data from Life CoPilot interactions.
- Optional preferences, health and fitness data when you connect devices.
- User content: photos, voice notes, text notes, documents.
- Payment and billing information for premium features.
3.2 Data Collected Automatically
- Usage data: device type, OS version, app version, network info, IP, timestamps.
- Interaction logs for debugging and analytics.
- Sensor data (motion, heart rate, sleep, location) if enabled.
- Cookies and similar technologies for persistence and analytics.
3.3 Marketplace Integrations
Third-party apps enabled via the Marketplace may collect additional data under their own policies. We may receive limited metadata about integrations with your consent.
4. Encryption, Data NFTs & Storage
4.1 Encryption with Wallet Keys: Personal and device-linked data is encrypted using your private wallet key (or a key derived from it). Only you or authorized processes can decrypt this data.
4.2 Data NFTs: Encrypted user data is bound to anonymous Data NFTs under a wallet address; these tokens control access scopes and consent state.
4.3 Storage: Encrypted data may be stored on IPFS or other decentralized/cloud storage. Communications use secure protocols (e.g., TLS 1.3).
5. How We Use Your Information
- Provide, maintain and improve VAI OS and Life CoPilot.
- Personalize responses, reminders and contextual insights.
- Manage device integrations (e.g., smartwatch sync).
- Facilitate Marketplace app integrations and permissions.
- Perform analytics, QA, debugging and fraud prevention.
- Send service updates or marketing with consent.
- Comply with legal obligations and enforce terms.
6. Legal Basis for Processing
When required (e.g., GDPR), processing is based on consent, contract performance, legitimate interests, or legal obligations.
7. Sharing and Disclosure
- Service providers under confidentiality terms.
- Third-party integrations when explicitly enabled by you.
- Corporate transactions (data remains encrypted).
- Legal compliance and fraud prevention.
- Aggregated/de-identified analytics.
8. Device Integrations and Sensor Data
- Device connections require explicit permission.
- You may disconnect devices or revoke access at any time.
- Device data is encrypted and tied to your wallet identity.
- Turning off permissions (e.g., GPS) may disable related features.
9. Your Rights and Choices
Depending on jurisdiction you may have rights to access, correct, delete, restrict, object, port your encrypted data, or withdraw consent. Contact [email protected] to exercise rights.
10. Data Retention
We retain data only as necessary. When you request deletion we remove decryptable records tied to your wallet; encrypted blobs may persist but are inaccessible without your key.
11. Security
We apply industry-grade protections (AES-256, wallet-key encryption, TLS, access controls, logging, monitoring). No system is 100% secure but defenses are continuously improved.
12. International Transfers
Encrypted data may be processed or stored across jurisdictions. Safeguards such as Standard Contractual Clauses are used where applicable.
13. Children's Privacy
Services are not directed to children under 17. We do not knowingly collect data from children; if we discover inadvertent collection we will delete it promptly.
14. Third-Party Links
VAI OS may link to external sites or apps. We are not responsible for their privacy practices; review their policies before use.
15. AI Model Training
We may analyze anonymized interaction data to improve Life CoPilot. Training never uses identifiable user data without explicit consent. You may opt out via account settings.
17. Updates to This Policy
We may update this policy periodically. Significant changes will be announced via email or in-app and the "Last Updated" date will reflect the revision.
18. Contact Us
Vyvo Privacy Office
[email protected]
3401 N Miami Ave, Miami, FL 33127, USA
© Vyvo. All rights reserved. This document is for transparency and does not constitute a legal contract.